Our team have taken note of the issues and are working to improve the problems areas mentioned by you. We take our guest comments very seriously. I am very sorry to hear that we did not meet your expectations in a several areas. Hotel Manager, Owner at SureStay By Best Western Baytown, responded to this review need lessons on how to run their business. was not allowed in the office at all, day or not. shower curtain needs metallic fasteners glued to wall. made it slippery when wet from rain and shower. check-in did not acknowledge me as a member much less as elate. Visit our FAQ page for more.In over 50 years of travel this is regretfully the worst review I have ever written. Deposit Pay is available on selected properties that offer a free cancellation window that is 21 days or more in the future from the date of booking. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Qantas Points may be earned by the member in whose name the booking is made. Qantas Points can be earned on cash only purchases and the cash component of Points Plus Pay purchases on eligible bookings and will not be earned on cancelled or refunded bookings. Qantas Points will be credited to your account at least 8 weeks after check-out. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. ^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 spent unless otherwise specified, for hotel stays booked through /hotels, except Classic Hotel Rewards and Airbnb bookings. Gray Wetlands Center - 9.3 km / 5.8 mi Baytown Nature Center - 10.4 km / 6.4 mi Houston Methodist San Jacinto Hospital Alexander Campus - 11.6 km / 7.2 mi Lynchburg Ferry - 11.9 km / 7.4 mi Bon Secours Primary Care - 11.9 km / 7.4 mi Battleship Texas - 13.7 km / 8.5 mi Evergreen Point Golf Club - 14.1 km / 8.8 mi Port of Houston - 14.9 km / 9.3 mi The nearest airports are: George Bush Intercontinental Airport (IAH) - 55.4 km / 34.4 mi Houston William Hobby Airport (HOU) - 43.2 km / 26.8 mi Houston, TX (EFD-Ellington Field) - 41.6 km / 25.8 mi The preferred airport for Home2 Suites by Hilton Baytown is George Bush Intercontinental Airport (IAH). San Jacinto Mall - 1 km / 0.6 mi Pirates Bay Water Park - 4.1 km / 2.5 mi Altus Baytown Hospital - 4.9 km / 3.1 mi Houston Methodist San Jacinto Hospital - 5 km / 3.1 mi Fresenius Medical Care at San Jacinto Methodist Hospital - 5.1 km / 3.2 mi Goose Creek Country Club - 6.6 km / 4.1 mi Baytown Health Center - 7.4 km / 4.6 mi Eddie V. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Business, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Dining A complimentary continental breakfast is served daily from 6 AM to 9 AM. This hotel also features complimentary wireless Internet access, a picnic area, and barbecue grills. Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness center. Conveniences include safes and separate sitting areas, as well as phones with free local calls. LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Rooms Make yourself at home in one of the 96 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. This hotel is 2.5 mi (4 km) from Pirates Bay Water Park and 2.9 mi (4.7 km) from Altus Baytown Hospital. Until 11:00 Property Location With a stay at Home2 Suites by Hilton Baytown in Baytown, you'll be within a 5-minute drive of San Jacinto Mall and Houston Methodist San Jacinto Hospital.
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